Chapter 5

Question Answer
At what percent do most servers operate? 15-20%
The ability to be in many different states at once, dramatically increasing processing power, is a hallmark of: Quantum computing
How would you determine the market demand for your firm's IT services? Hold focus groups to assess your services
Which of the following is not an example of the emerging mobile digital platform? CRM
________unleash powerful economies of scale and result in price declines in manufactured computer products. Technology standards
Which of the following refers to the ability of a computer, product, or system to expand to serve a larger number of users without breaking down: Scalability
Today, many business firms continue to operate their legacy systems that meet a business need and would be costly to replace. True
SaaS refers to: Hosting and managing access to software applications delivered over the internet to clients on a subscription basis.
The network standard for connecting desktop computers into local area networks that enabled the widespread adoption of client/server computing and local area networks and further stimulated the adoption of personal computers is: Ethernet
Application server software is responsible for locating and managing stored webpages. False
SANs maintain a series of servers and provide fee-paying subscribers with space to maintain their websites. False
Sets of loosely coupled software components that exchange information with each other using standard web communication standards and languages are referred to as: Web services
All of the following are current hardware platform trends except: Unix
Which of the following is not one of the main six factors to consider when evaluating how much your firm should spend on IT infrastructure: Your firm's organizational structure
Prewritten, commercially available sets of software programs that eliminate the need for a firm to write its own software programs for certain functions, are referred to as: Software packages
Which of the following factors does not help explain why computing resources today are ever more available than in previous decades: Widespread rejection of technology standards
Linux is: an example of open-source software
In N-tier computing, significant parts of website content, logic, and processing are performed by different servers. True
The process of presenting a set of computing resources (such as computing power or data storage) so that they can all be accessed in ways that are not restricted by physical configuration or geographic location is called: Cloud computing
Place the following eras of IT infrastructure evolution in order: 5,4,2,3,1
A SAN is a ______________________ Network. Storage Area
A __________ is an integrated circuit to which two or more processors have been attached for enhanced performance and reduced power consumption. Multicore processor
Which type of computing refers to firms purchasing power from remote providers and paying only for the computing power they use? On-demand
Which of the following is not an IT infrastructure service component: Operating system software
The practice of contracting custom software development to an outside firm is commonly referred to as: Outsourcing
A formal contract between customers and their service providers that outlines the specific responsibilities of the service provider and to the customer is called a: SLA
Which model can be used to analyze the direct and indirect costs to help firms determine the actual cost of specific technology implementations: Total cost of ownership
Which type of infrastructure service provides voice and video connectivity to employees, customers, and suppliers? Telecommunications
The development of TCP/IP occurred during the ________ era. Enterprise computing
Which of the following is the most popular mobile operating system: Android
Which of the following is a leading networking hardware provider: Cisco
The phenomenon of employees using their own devices in the workplace is known as: BYOD
______ surfaces allow users to gesture on a screen with several fingers to execute commands. Multitouch
________ states that the value or power of a network grows exponentially as a function of the number of network members. Metcalfe's Law
The collection of web services that are used to build a firm's software systems constitutes what is known as a service-oriented architecture. True
What is the foundation technology for web services? XML
Java software is designed to run on any computing device, regardless of the specific microprocessor or operating system it uses. True
Enterprise infrastructure requires software that can link disparate applications and enable data to flow freely among different parts of the business. True
_______ allows a single computing resource, such as a server, to appear to the user as multiple logical resources. Virtualization
________ provides a standard format for data exchange, enabling web services to pass data from one process to another. XML
The introduction of the minicomputer: Allowed computers to be customized to the specific task or department.
Today's nanotechnology-produced computer transistors are roughly equivalent in size to: A virus
Which of the following is not one of the NIST defined characteristics of cloud computing: Reduced elasticity
A client computer networked to a server computer, with processing split between the two types of machines, is called a: Two-tiered client/server architecture
Whereas HTML is limited to describing how data should be presented in the form of webpages, XML can perform presentation, communication, and data storage tasks. True
Specifications that establish the compatibility of products and the ability to communicate in a network are called: Technology standards
The process of presenting a set of computing resources (such as computing power or data storage) so that they can all be accessed in ways that are not restricted by physical configuration or geographic location is called: Cloud computing
TCO refers to the original cost of purchased technology: both hardware and software. False
Software that manages the resources of the computer is called: Operating system software
_____ uses individual atoms and molecules to create computer chips and other devices thinner than a human hair. Nanotechnology
Running a Java program on a computer requires: A Java Virtual Machine to be installed on that computer
A set of self-contained services that communicate with each other to create a working software application is called: SOA
Hypertext markup language specifies how text, graphics, video, and sound are placed on a webpage document. True
In green computing, reducing computer power consumption is a top priority. True
IT infrastructure consists of just those physical computing devices required to operate the enterprise. False
Web services can exchange information between two different systems only if the operating systems and programming languages upon which the systems are based are identical. False
Which type of software is created and updated by a worldwide community of programmers and available for free: Open source
Legacy systems are still used because they: Are too expensive to redesign
A software tool with a graphical user interface for displaying webpages and for accessing the web and other internet resources is called a web: browser
The technology trends exhibited by Portugal Telecom, as discussed in the chapter opening case, illustrate the shift away from green computing. False
Which of the following statements about Linux is not true: It has garnered 20 percent of the server operating system market
Which of the following is not one of the current software platform trends: Multicore processors
The marketplace for computer hardware: Has become increasingly concentrated in top firms
The decision to purchase your own IT assets or rent them from external providers is also referred to as the rent-versus-buy decision. True
Interpretations of Moore's law assert that: Computing power doubles every 18 months
Quantum computing is implemented primarily with enterprise or ISP servers. False

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